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How Aunnie works

Simple for customers. Profitable for partners. Quality-enforced at every step. Serving Chicago, the North Shore, and suburbs.

Bright clean living room showcasing quality service

For customers

Step 1

Book on Aunnie

Pick your service and tell us the details. Cleaning, handyman, HVAC, or pest control, all on one platform.

Step 2

We match you with a vetted partner

Aunnie matches your job to a licensed, insured business partner from our network. No random workers, only real companies.

Step 3

Job done, photo-verified

Your partner documents the finished job with photos. You see the results before you pay.

Step 4

Pay through the platform

One invoice, transparent pricing, no hidden fees. Every job backed by our satisfaction guarantee.

For service partners

Step 1

Apply

Submit your company info, insurance, and credentials. We review every application personally.

Step 2

Verification and onboarding

Background checks on principals, insurance verification, and a walkthrough of Aunnie's quality standards.

Step 3

Stripe Connect setup

Get set up with Stripe for fast, direct payouts. No chasing invoices. Payment arrives automatically.

Step 4

First job in 48 hours

Once approved, jobs start flowing. Our partners typically receive their first dispatch within two business days.

Our quality standard

Every job on Aunnie is held to a higher bar. Here is how we keep it there.

Photo QA on every job

Partners document completed work with photos. Our team reviews flagged jobs before payment is released.

Three-strike policy

Consistent quality issues lead to removal from the network. We protect customers and serious partners alike.

NPS tracking

Every customer rates every job. We track Net Promoter Scores at the partner level to identify and reward top performers.

Satisfaction guarantee

If the job does not meet our standard, we make it right, no questions asked. Your satisfaction is non-negotiable.

Last updated: April 2026

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