How Aunnie works
Simple for customers. Profitable for partners. Quality-enforced at every step. Serving Chicago, the North Shore, and suburbs.
For customers
Step 1
Book on Aunnie
Pick your service and tell us the details. Cleaning, handyman, HVAC, or pest control, all on one platform.
Step 2
We match you with a vetted partner
Aunnie matches your job to a licensed, insured business partner from our network. No random workers, only real companies.
Step 3
Job done, photo-verified
Your partner documents the finished job with photos. You see the results before you pay.
Step 4
Pay through the platform
One invoice, transparent pricing, no hidden fees. Every job backed by our satisfaction guarantee.
For service partners
Step 1
Apply
Submit your company info, insurance, and credentials. We review every application personally.
Step 2
Verification and onboarding
Background checks on principals, insurance verification, and a walkthrough of Aunnie's quality standards.
Step 3
Stripe Connect setup
Get set up with Stripe for fast, direct payouts. No chasing invoices. Payment arrives automatically.
Step 4
First job in 48 hours
Once approved, jobs start flowing. Our partners typically receive their first dispatch within two business days.
Our quality standard
Every job on Aunnie is held to a higher bar. Here is how we keep it there.
Photo QA on every job
Partners document completed work with photos. Our team reviews flagged jobs before payment is released.
Three-strike policy
Consistent quality issues lead to removal from the network. We protect customers and serious partners alike.
NPS tracking
Every customer rates every job. We track Net Promoter Scores at the partner level to identify and reward top performers.
Satisfaction guarantee
If the job does not meet our standard, we make it right, no questions asked. Your satisfaction is non-negotiable.
Last updated: April 2026
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Join Chicago homeowners, hosts, and property managers already using Aunnie.